1. Introduction
At Tensor 21, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, share, and protect your data when you use our platform. By accessing our services, you agree to the practices outlined here.
2. Data Collection
We collect the following types of personal information:
- Identification Information: Name, email address, and other contact details provided when creating an account.
- Financial Information: Bank account details, transaction history, and investment preferences necessary for processing investments in BitTensor (TAO).
- Usage Data: Information about how you interact with our platform, including IP address, browser type, and activity logs.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can manage your cookie preferences in your browser settings.
3. Use of Data
We use your personal information to:
- Provide and manage our services, such as processing transactions, managing investments, and facilitating staking.
- Communicate with you about your account, updates, and changes to the platform.
- Improve the functionality of our platform and develop new features.
- Comply with legal obligations, such as anti-money laundering (AML) and know-your-customer (KYC) regulations.
4. Data Sharing
We do not share your personal information with third parties without your consent, except in the following cases:
- Service Providers: We may share data with trusted partners (e.g., payment processors or security providers) who help us operate the platform.
- Legal Requirements: We may disclose information if required by law or to protect our rights, property, or safety.
- Business Transfers: In the event of a merger, acquisition, or sale, your data may be transferred to the new entity.
5. Data Protection
We implement industry-standard security measures to protect your data, including:
- Encryption of sensitive information.
- Secure servers and regular security audits.
- Access controls and staff training on data protection.
We comply with all applicable data protection laws.
6. User Rights
You have the right to:
- Access, correct, or delete your personal data.
- Request restriction of processing or object to certain uses of your data.
- Withdraw your consent for data processing (where applicable).
To exercise these rights, contact us at info@tensor21.ai.
7. International Data Transfers
If you are located outside the United States, your data may be transferred to and processed in the United States. We ensure that appropriate safeguards are in place to protect your data in accordance with this policy and applicable laws.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on our platform and will take effect immediately. We encourage you to review this policy regularly.